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STATE OF
DRINKING WATER
PROGRAM
DEPARTMENT OF HEALTH AND HUMAN SERVICES
DIVISION OF ENVIRONMENTAL HEALTH
11 STATE HOUSE STATION
Revision Date: Dec 28, 2005
POLICY FOR
ISSUANCE AND REMOVAL OF BOIL WATER ORDERS
Pursuant to 22 M.R.S.A., Section 2614, a boil water order may be issued when in the judgment of the commissioner (DWP), a threat to the public may exist from the presence of pathogenic microorganisms in a public water system.
The following policy was developed by the DWP to administer this statutory requirement. If you have questions on this policy or need to issue a boil water order please contact a member of the Field Inspection Team of the DWP at (207) 287-2070. To contact the DWP outside of normal business hours call the emergency phone at (207) 557-4214.
I.
DEFICIENCIES REQUIRING A BOIL WATER ORDER
1. Acute bacteria violation (fecal and/or E. coli present - issued after recheck samples are taken) or repeated nonacute bacteria violations.
2. Turbidity MCL violation (turbidity above 5.49 NTU)
3. Inadequately treated (lack of filtration or chlorination) surface water entering system.
4. System without water or with negative pressure zones (see Appendix A).
5. No working chlorination on a system which is required to submit monthly chlorine residual reports to the DWP.
6. Dead animals (mice, rats, birds, etc.) observed in any groundwater source.
7. In lieu of routine sampling where chronic contamination has occurred.
8. Equipment failure resulting in inadequate disinfection and/or filtration of a surface water supply not immediately repairable.
II.
PROVIDING PUBLIC NOTIFICATION
When a Public Water System is issued a boil water order the system shall appropriately notify affected consumers within 24 hours of its issuance. Notification shall be made with the attached Boil Water Order notice or other notices generated by the DWP. Modifications to the notice must be approved by the DWP prior to distribution. Notification may be made through radio, television, daily newspaper, or public address methods for community systems where hand delivery is impractical. In some instances, the federal Environmental Protection Agency (EPA) may require additional public notification.
III.
REMOVING A BOIL WATER ORDER
1. CORRECTION OF DEFFICENCY
A Boil Water Order can be removed from a public water system when both the correction of a deficiency and satisfactory sampling are completed.
|
Deficiency |
Corrective
Action |
|
1. Acute bacterial violation. |
Establish disinfection and maintain residuals or repair a significant system deficiency and disinfect system. |
|
2. Turbidity MCL Violation. |
Turbidity drops to acceptable levels throughout system. |
|
3. Unfiltered or unchlorinated surface water entering the system. |
Reestablish filtration and/or disinfection. |
|
4. System without water or negative pressure. |
Reestablish service and maintain positive pressure. |
|
5. No chlorination on system required to submit monthly chlorine residual reports. |
Reestablish chlorination and maintain residuals. |
|
6. Dead animals in groundwater source. |
Removal of remains and disinfection of the system. |
|
7. Order used in lieu of sampling. |
Reestablish sampling. |
|
8. Equipment failure. |
Repair or replacement of equipment. |
|
|
|
2. BOIL WATER ORDER REMOVAL SAMPLES
The required number of Boil Water Order Removal Samples must be taken on the same day, at separate locations, when possible. The samples taken must be representative of the distribution system affected by the Boil Water Order and must all be negative for total coliform bacteria in order to remove the Boil Water Order.
The required number of samples taken to lift a Boil Water Order shall correspond to the population requirement of the Total Coliform Rule (TCR), but in no case shall be less that three. Population determination for the Boil Water Order shall be based upon the affected area of the Boil Water Order.
Community systems serving more than 500 people may take their own samples. Community systems serving less than 500 people and all Non-Community systems must have their samples collected by the DWP Field Staff unless approved otherwise. The DWP may require or allow variations to this sampling protocol on a case by case basis.

ANSI/AWWA C651-92
AWWA Standard for
![]()
Section 10: disinfection procedures when cutting into
or repairing existing mains
The following
procedures apply primarily when existing mains are wholly or partially
dewatered. After the appropriate
procedures have been completed, the existing main may be returned to service
prior to completion of bacteriological testing in order to minimize the time
customers are out of water. Leaks or
breaks that are repaired with clamping devices while the mains remain full of
pressurized water presents little danger of contamination and require no
disinfection.
Sec.
10.1 Trench Treatment
When an
existing main is opened, either by accident or by design, the excavation will
likely be wet and may be badly contaminated from nearby sewers. Liberal quantities of hypochlorite applied to
open trench areas will lessen the danger from such pollution. Tablets have the advantage in such a
situation because they dissolve slowly and continue to release hypochlorite as
water is pumped from the excavation.
Sec.
10.2 Swabbing With Hypochlorite Solution
The interior
of all pipe and fittings (particularly couplings and sleeves) used in making
the repair shall be swabbed or sprayed with a 1 percent hypochlorite solution
before they are installed.
Sec.
10.3
Thorough
flushing is the most practical means of removing contamination introduced
during repairs. If valve and hydrant
locations permit, flushing toward the work location from both directions is
recommended.
Sec.
10.4 Slug Chlorination
When
practical, in addition to the procedures above, the section of main in which
the break is located shall be isolated, all service connections shut off, and
the section flushed and chlorinated as described in Sec. 5.3, except that the
dose may be increased to as much as 300 mg/l and the contact time reduced to as
little as 15 min. After chlorination,
flushing shall be resumed and continued until discolored water is eliminated,
and the water is free of noticeable chlorine odor.
Sec.
10.5 Sampling
Bacteriological
samples shall be taken after repairs are completed to provide a record for
determining the procedure’s effectiveness.
If the direction of flow is unknown, then samples shall be taken on each
side of the main break. If positive
bacteriological samples are recorded, then the situation shall be evaluated by
the purchaser (or purchaser’s representative) who can determine corrective
action, and daily sampling shall be continued until two consecutive negative
samples are recorded.
O Boil Water Order O
Due to the possibility of
unsafe water, consumers are directed to Boil All Water for at least 5 minutes before drinking, making ice
cubes, washing foods, brushing teeth or in any other activity involving
consumption of water. This Order shall
remain in effect until further notice!
Questions regarding this
notice should be directed to:
at
or to the
State of
287-2070 during normal
business hours.
TO BE POSTED IMMEDIATELY.
APPROVED BY: NANCY BEARDSLEY, DIRECTOR
_______________________________________________
Signature
_______________________________________________
Effective Date
____________;________________;___________________
Revision Dates
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